Ohio's Families and Children Rule Review Site

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A PCSA, PCPA or PNA, the agency shall forward the complaint to ODJFS within three working days ofdate ofreceipt ofthe complaint.

Original Comment:

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Catherine Pomeroy Van Horne
11-14-2014 (10:37am)
Five working days would be better. A complaint may be received by a caseworker at the agency who does not understand the time-sensitive nature of the complaint and does not forward it right away to his/her supervisor, the agency MEPA Monitor or agency Civil Rights Coordinator.
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